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Speedofixer Pixel repair terms and conditions.
Please read through this section.
We are now offering a 12 month guarantee on the repair (increased
since 9/3/7), however
this may vary and you will be informed of this at the time of the
repair. In some circumstances where a unit is beyond repair it may
necessitate replacement parts from another dashboard at an
additional cost or a replacement dashboard. You will always be
informed of this whilst work is being carried out and given the
choice to have this carried out or to have the repair carried
out at a reduced guarantee period. If you do not wish to
proceed we charge a £50 fee for inspecting the unit which includes
return carriage if via mail order or call out.
In the majority of instances we can achieve a massive increase in
pixel recovery-usually 100% however, we have noticed due to several
factors e.g. physical damage, water damage or people trying to fix
the units on their own that parts can become damaged and not
usable/repairable. We aim to provide you with a near perfect or
better display ,because of this in some instances we will advise you
of additional costs to bring your unit to this level or advise you
by sending you a picture via email of what is achievable with your
existing unit.
Our stated price assumes that you have no major component damage
that necessitate replacement parts from another instrument cluster.
Major components include plastic screen housing, PCB, LCD displays
and their associated ribbon cable connectors. We are able to replace
most components e.g. screens, motors, housings but this will
be charged as an extra. We will replace small pcb
components e.g. resistors ,capacitors, semi conductors where
necessary free of charge as part of our service.
Lights bulbs- we do not replace light bulbs unless requested, please note that
these can stop working once the dash is removed or replaced, due to
movement /vibration however, if you supply replacement bulbs we will
fit them for you at the time of carrying out the repair or we will
supply and fit replacement bulbs at MLP (manufacturers list price).
Please remember bulbs do not last forever and the slightest
vibration can stop them working. We now offer a LED
bulb upgrade also available in blue see our web page for more
info
Units will be sealed with a Speedofixer warranty tamper proof
sticker which will void the guarantee if removed.
Carriage losses and damages
Courier/postal damage. Please ensure that you adequately
package and insure your unit whilst in transit to us. We always send
the units insured. You will need to keep the original packaging/box
if your item is damaged in transit as this is requested from us via
the courier.
Transit damage is the responsibility of the carrier and must be
reported immediately to the carrier's representative. We will
process your claim for damaged goods, but claims will only be
accepted if you have reported the damage to the carrier. In the case
of couriers or shipment methods that require a signature on
delivery, it is important to note on the signature sheet that the
goods have been delivered with damaged packing or wrapping. Where
possible please photograph the damage before
opening the package.
We have a very good record of recovery of costs from carriers
where these simple instructions have been followed.
Guarantee
Please keep a copy of your invoice as your guarantee.
We look forward to hearing from you.
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